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Intermec CK3X

 

Resetting the CK3X

You seldom need to reset the CK3X. However, you do need to reset the CK3X when an application is locked up and does not respond, when you upgrade the firmware, or when you reflash the CK3X. The CK3X uses the configuration currently saved in flash memory during the reset process.

There are three ways to reset the CK3X:

 

 

Rebooting the CK3X

If your CK3X has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked up, you may need to reboot the CK3X.

To reboot your CK3X:

  1. Press the Power button and select REBOOT from the menu.

The CK3X shuts down, restarts, and goes through the initialisation process.

 

 

Cold Booting the CK3X

If the CK3X or application is locked up and does not respond to a reboot, follow this procedure to perform a cold boot.

 

Warning

Performing a cold boot may result in data loss. When you cold boot the CK3X, cached disk data may not be saved so transactional data may be lost.

To cold boot your CK3X:

  1. Press the Power button to suspend the computer.
  2. Remove the hand strap and battery.
  3. Use the stylus to press the reset button in the battery compartment of the CK3X.
  4. Replace the battery and hand strap.
  5. Press the Power button and wait for the computer to boot and the home screen to appear.

 

Clean Booting the CK3X

If the CK3X does not reboot or cold boot, you may need to perform a clean boot. When you clean boot the CK3X, the CK3X only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CK3X up and running so that you can run diagnostic tests to troubleshoot the normal boot process.

 

Warning

The clean boot process erases the CK3X memory, including all applications and data files in the object store.

To clean boot your CK3X:

  1. Press and hold the Power button for about two seconds to suspend the computer.
  2. Remove the hand strap and battery.
  3. Use the stylus to press the reset button in the battery compartment of the CK3X.
  4. Press and hold (the yellow power button) as you replace the battery.
  5. Continue to hold (the yellow power button) until the “Release IO Button” prompt appears on screen.
  6. Release (the yellow power button) until the "Enter first key in 20 seconds" prompt is displayed on the screen.
  7. Press 9 on the keypad.

The message "Enter second key in 6 seconds" is displayed.

  1. Press 6 on the keypad.

The message "Reconfirm first key in 6 seconds" is displayed.

  1. Press 9 on the keypad again.

The message "Reconfirm second key in 6 seconds" is displayed.

  1. Press 6 on the keypad again.
  2. The message "Cleanboot Confirmed" is displayed and the CK3X starts the process of clean booting.

 

Technical Tip

You can also clean boot your CK3X from the Smart Systems console: right-click the CK3X and select INTERMEC POWER TOOLS.